Azure Open AI connection for copilot studio fails

Maryon Morales 0

After following the steps for deploying a chat from Azure OpenAI in copilot studio (https://learn.microsoft.com/en-us/microsoft-copilot-studio/nlu-generative-answers-azure-openai#prerequisites)
I get the following error that means: "An error occurred when connecting to Azure OpenAI. Try redeploying from Azure OpenAI."

I tried to redeploying several times, but the error still occurs.

User's image

AshokPeddakotla-MSFT 29,396 Reputation points

2024-05-07T09:16:49.2333333+00:00

Maryon Morales Greetings & Welcome to Microsoft Q&A forum!

I get the following error that means: "An error occurred when connecting to Azure OpenAI. Try redeploying from Azure OpenAI."

Could you confirm if you have added a data source? In which region you are trying to deploy?

Deploying to a copilot in Copilot Studio (preview) is only available in US regions.
Maryon Morales 0 Reputation points

2024-05-14T21:46:35.5566667+00:00

@AshokPeddakotla-MSFT I already added the data source(the deploy in copilot studio option doesn't appear when there is no data source) and the region is East-US. It can be a security directive?
AshokPeddakotla-MSFT 29,396 Reputation points

2024-05-22T06:09:33.86+00:00

Maryon Morales Apologies for the delayed response. Are you still facing the same issue?

I'm unable to reproduce the issue. Could you try again and update?